BioLuxea · FAQ
Your questions, clearly answered.
Choose a question about our products, their use or ordering. The Hand Set is available while in stock; Home and Salon boxes are coming soon.
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Understand your BioLuxea choice
What are probiotic cleaning products and how do they work?
BioLuxea chooses a natural approach to cleaning: biological breakdown with beneficial bacteria. Ten years of research and development underpin our patented probiotic technology. The formula is designed to keep the real, beneficial bacteria viable. This gives probiotics a role in how the product works. Cleaning ingredients help loosen dirt so you can wipe it away with a cloth or mop. Beneficial bacteria produce enzymes that help break down organic residues. This is real probiotic cleaning: cleaning with a biological follow-up step.
What does the microbial layer do after cleaning?
With regular cleaning using BioLuxea, a microbial layer of beneficial bacteria builds up on suitable surfaces. This probiotic layer can continue helping to break down organic residues after wiping and support ongoing cleaning. Follow the bottle’s application instructions and do not mix products with other cleaners. Disinfectants can inactivate the bacteria.
How long do the bacteria remain viable after opening?
Our probiotic formulas are designed to keep the bacteria viable throughout the stated twelve-month period after opening, including at the end of that period. Store each bottle as directed on its label, close it after use and follow any product-specific storage instructions.
Why does the complete formula matter for probiotics?
Viable bacteria need a suitable formula and storage conditions. BioLuxea uses patented probiotic technology for this. Simply saying probiotics have been added does not explain whether they remain viable in the finished product. The combination of bacteria, ingredients and shelf life matters.
Which hand soap and hand mist should I choose if I wash my hands often?
Pure Serenity Hand Soap combines handwashing with conditioning squalane and moisture-binding sodium lactate. These moisturisers bring everyday hand care into your washing routine. The fragrance is Mandarin Bloom. Pure Touch Hand Mist contains aloe vera and moisture-binding ingredients including glycerin, betaine, sodium PCA and sodium lactate. Alongside real probiotics, the mist contains prebiotic inulin. Use without rinsing as directed in the manual. The fragrance is Morning Meadow.
What is the difference between probiotic and prebiotic?
Our probiotic technology uses real beneficial bacteria. Pure Touch Hand Mist also contains prebiotic inulin. Probiotics are the microorganisms; prebiotics are substances that certain microorganisms can use.
Why is there a Hand Set?
Want to experience the feel of our probiotic formulas first? That is why we offer the Hand Set: Pure Serenity Hand Soap 500 ml and Pure Touch Hand Mist 100 ml, together at an introductory price of €19.95. A smaller first step to experience the hand care before choosing a complete box. The Hand Set is hand care; for floors and surfaces, choose the cleaning products in the Home Line or Salon Line.
Where can I buy BioLuxea probiotic cleaning products?
For now, we offer complete packages only: the Home Essence Box and Salon Box, each with five 500 ml bottles, and the Hand Set with 500 ml hand soap and 100 ml hand mist. Bottles are not sold separately. Each complete box costs €69.95; the Hand Set has an introductory price of €19.95. The Hand Set can now be ordered while in stock. The Home Essence Box and Salon Box are coming soon; registration for those boxes is non-binding.
Are BioLuxea probiotic cleaning products vegan?
Cruelty-free, vegan, PFAS-free, earth-friendly and color-free.
Can I order now?
The Hand Set can now be ordered while in stock. The Home Essence Box and Salon Box are coming soon; registration for those boxes is non-binding.
Which probiotic cleaning products are in the Home Line?
The Home Essence Box contains Luméa for glass, Vesta for kitchens, Aquelle for bathrooms, Livéa as an all-purpose cleaner and Terra for floors. Five 500 ml bottles come in one complete €69.95 package. Follow each product label and the surface care instructions. Coming soon; bottles are not sold separately.
Which cleaning products should I choose for my hair or beauty salon?
The Salon Box combines Pure Surface for surfaces, Pure Terra for floors, Pure Textile for fabrics and interiors, Pure Serenity Hand Soap and Pure Touch Hand Mist. Five 500 ml bottles come in one €69.95 package. Use the appropriate bottle for each task and follow your salon hygiene protocol. Coming soon; bottles are not sold separately.
What is the difference between probiotic cleaning and disinfection?
Cleaning removes dirt. BioLuxea adds biological breakdown of organic residues by beneficial bacteria. Disinfection aims to inactivate microorganisms. For required salon disinfection, use a product intended for that purpose and follow your hygiene protocol.
Can I mix probiotic cleaning products with other cleaners?
Do not mix BioLuxea with other cleaning products. Disinfectants can inactivate the beneficial bacteria. Follow the dosage and application instructions on the bottle to give the probiotic formula its proper place in your cleaning routine.
What is a hand mist and how do I use Pure Touch?
Pure Touch is a probiotic hand mist for hand care, with aloe vera, moisture-binding ingredients and prebiotic inulin. Use the mist without rinsing as directed in the Pure Touch manual. Use Pure Serenity Hand Soap to wash your hands. The Hand Set combines 500 ml hand soap with 100 ml hand mist.
How do I start probiotic cleaning at home?
Choose the product for the task: glass, kitchens, bathrooms, general surfaces or floors. Follow the label and material care instructions, wipe away dirt with a suitable cloth or mop and clean regularly. With regular cleaning using BioLuxea, a microbial layer of beneficial bacteria builds up on suitable surfaces. Do not mix the products with other cleaners.
Why are streaks left on my windows?
The amount of product, your cloth and how you dry the glass can affect the result. Use a clean cloth, follow the amount stated on the label and dry the glass carefully. Luméa is the glass and window cleaner in the Home Line. Our cleaning guide gives more practical tips.
Which cleaner do I use for kitchens and which for other surfaces?
Vesta is the kitchen cleaner in the Home Line. Livéa is the all-purpose cleaner for general surfaces. Choose based on the cleaning task and material. Follow the label and surface care instructions. Both are included in the complete Home Essence Box.
Which bottle do I use for bathrooms and floors?
Aquelle is the bathroom cleaner and Terra is the floor cleaner in the Home Line. Check the label to see whether the application suits your material and how much product to use. Both are included in the complete Home Essence Box.
What does a microbial layer mean in simple words?
A microbial layer is a layer of microorganisms. With regular cleaning using BioLuxea, a microbial layer of beneficial bacteria builds up on suitable surfaces. These bacteria produce enzymes: substances that help break down organic residues. The layer supports ongoing cleaning; it is not protection against infection.
How do I keep my salon workspace clean between clients?
Choose Pure Surface for suitable surfaces and Pure Terra for floors. Wipe away dirt with a cloth or mop and follow the amount and application stated on the bottle. Clean regularly and follow your salon hygiene protocol. For required disinfection, use the appropriate product. The Salon Box includes these cleaners together with fabric freshening and hand care.
What are moisturisers in the hand soap?
Moisturisers are conditioning ingredients. Pure Serenity Hand Soap contains squalane and sodium lactate. Sodium lactate helps retain moisture. This brings hand care into your everyday washing routine. The hand soap is included in the Salon Box and the Hand Set.
Which package suits my everyday routine?
Choose the Home Essence Box for glass, kitchens, bathrooms, general surfaces and floors at home. Choose the Salon Box for cleaning and hand care in your salon. Want to experience the probiotic hand care first? Choose the Hand Set with 500 ml hand soap and 100 ml hand mist. For now, complete packages only are offered. The Hand Set can now be ordered while in stock. The Home Essence Box and Salon Box are coming soon; registration for those boxes is non-binding.